A man from pune took to his Twitter(now X) to show his dissatisfaction over Zomatos services, where her ordered a Paneer Biryani.
The complaint was that the dish ordered through Zomato by PK Biyani House in Karve Nagar, Pune, has an unexpected Chicken piece. Despite securing a refund, the incident reportedly offended the individual’s vegetarian sentiments, garnering considerable attention online. The Complaint said, “Ordered paneer biryani from PK Biryani House, Karve Nagar, Pune, Maharashtra. I found a chicken piece in it (I am a vegetarian),” wrote Pankaj Shukla while sharing a video on X.
Hi Pankaj, our highest priority is to ensure that we never compromise with anyone’s sentiments. Please share your order ID or registered phone number via DM so that we can get this checked. https://t.co/jcTFuGT2Se
— Zomato Care (@zomatocare) May 14, 2024
Zomato, now took the matter seriously and responded to Pankaj via post,” Hi Pankaj, our highest priority is ensuring we never compromise with anyone’s sentiments. Please share your order ID or registered phone number via DM so that we can get this checked.”